Effective as of January 15, 2007.
We at Clarient, Inc. are committed to the responsible use of your personal information and the protection of your privacy. This privacy policy applies to all the products and services described on our web site, but does not apply to our use of private health information governed by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and subject to our Notice of Privacy Practices.
We strongly encourage you to read this policy carefully. If you have any questions about our policy or our use of your personal information, please feel free to contact us by sending an email to privacy_policy@clarientinc.com or by writing to us at Clarient, Inc., 31 Columbia, Aliso Viejo, CA 92656, Attn: Privacy Issues/General Counsel.
We may update this policy from time to time to reflect changes in our use of your personal information and/or applicable law. Any changes made to our policy will be reflected in an updated policy (denoted by an effective date later than the one currently identified above) posted to our web site.
What personal information do we collect and how do we use it?
In order to provide our full range of services and provide the best customer experience for our customers, we may collect the following types of information:
User provided information. Certain aspects of our web site allow you to submit personal information to us (such as your name, email address, telephone number and mailing address) via internet browser based forms or by sending us an e-mail. We also collect user provided information (both electronically and physically) at trade shows and similar events. We may retain those communications in order to process your request, respond to such communications or improve the quality of our customer experience. We do not currently, but may in the future, require you to submit a credit card for payment prior to the receipt of certain services on our web site. In such case, we will take reasonable steps to encrypt your credit card information as it is processed and stored on our servers.
Cookies. When you visit our web site, we may send one or more small files, commonly referred to as "cookies", which allow us to uniquely identify your internet browser. We use these cookies to store information about you and to track your use of our web site, all in order to improve our customer experience. Your browser may enable you to delete or disable our cookie files.
Logs. By accessing our web site, our internet servers automatically record information your internet browser sends when you visit a web site. These logs may contain information such as your internet protocol (IP) address, browser version, domain name, language, date and time, the referring web site and information in your cookie files. We do not currently, but may also in the future present internet hyperlinks to other web sites in a format that enables us to track whether those links have been followed. We would only use this information to improve the quality of the services we offer.
We will only use your personal information in order to (i) provide our services or information about our services to you, (ii) analysis in order to improve our services and operations, (iii) product development and (iv) for the specific reasons outlined in our web site when we collect your information.
If we use your information for a purpose different from those outlined above, we will ask for your consent prior to such use. You may choose to opt-out of such use at such time. You may also request we remove your personal information from our active systems at any time by contacting us at the email or street address noted above.
With whom do we share your information?
We will not share your personal information with third parties unless we have your consent or unless we have a good faith belief we are required to share such information to satisfy applicable law, including the prevention of fraud. We may share certain aggregated, non-personal information collected from you (such as your browser type) with third parties in order to improve our services, but such information will not be sufficient to individually identify you. If you wish to revoke your consent to our sharing of your personal information, you may contact us at the email or street address noted above to request we discontinue sharing your personal information.
Do we allow you to review your personal information?
You may review and request changes to your personal information stored on our active systems by contacting us at the email or street address above.
What security do we use to protect your personal information?
We take reasonable measures to identify and prevent unauthorized access to our systems and disclosure of your personal information. We also restrict access to your personal information to only those persons who need to know the information in order to perform the services we offer. Your personal information may be stored on computers systems maintained by an agent or service provider of our company, each of which will be bound by agreement to protect the confidentiality of your personal information. Our computer systems are located in the United States of America, but the computer systems of our service providers may be located in another country. Your submission of personal information constitutes your consent to the transfer and storage of your information across international borders.
Do we accept personal information from children?
Our web site is not designed nor directed at anyone under the age of 18, and we do not knowingly accept personal information from persons under the age of 18. If we become aware a person under the age of 18 has provided us personal information, we will discontinue the use of such information and remove it from our active systems.